Privacy Policy

1. Who We Are

Ruian Kuge Motorcycle Parts Co., Ltd. ("Kuge", "we", "us") is a manufacturer of motorcycle brake hoses, brake fittings and hydraulic lines based in Ruian, Zhejiang, China. This Privacy Policy explains what information we collect when you visit kugemotorcycle.com or contact us, how we use it, and the rights you have.

2. Information You Give Us

When you fill in our inquiry form, email us, or message us on WhatsApp, we may collect:

• Your name
• Company name and country
• Email address and phone / WhatsApp number
• The products, sizes, quantities and specifications you ask about
• Any other details you choose to send us, such as drawings, photos or delivery requirements

3. Information Collected Automatically

Like most websites, we collect limited technical information automatically:

• Pages you visit and how long you stay
• Browser type, device type and operating system
• The website or search engine you came from
• Anonymised IP address and the country or city it suggests

This information is collected using cookies and analytics tools. It does not identify you personally.

4. How We Use Your Information

We use your information only to:

• Answer your inquiry and prepare a quotation
• Arrange production, samples and shipping
• Send the documents you request, such as catalogues, specifications or invoices
• Improve our website, products and service
• Meet legal, tax and export documentation requirements

We do not sell, rent or trade your personal information to anyone.

5. Cookies and Analytics

Our site uses cookies and similar technologies to keep basic functions working and to understand how visitors use the site. We use Google Analytics 4, a service provided by Google, to measure page views, traffic sources and visitor countries. Google Analytics data is aggregated and anonymised, so we cannot identify you from it.

You can refuse or delete cookies at any time in your browser settings. The site will still work. To opt out of Google Analytics across all websites, you can install Google's official browser add-on.

6. When We Share Information

We do not sell your data. We only share it when necessary:

• Freight forwarders and couriers, to deliver your goods
• Payment providers and banks, to process payment
• Service providers such as Google (analytics) and our email host, which process data on our behalf
• Government or customs authorities, where the law requires it

7. How Long We Keep Data

Inquiry records are kept for up to 3 years so we can follow up on repeat orders. Order, invoice and shipping records are kept for up to 5 years to meet Chinese tax and export regulations.

8. Your Rights

Depending on where you live, you may have the right to:

• Ask for a copy of the personal data we hold about you
• Ask us to correct or delete it
• Object to or restrict how we use it
• Withdraw your consent at any time

To make a request, email us at sales1@kugemotorcycle.com. We will reply within 30 days. If you are in the EU or the UK, you also have the right to complain to your local data protection authority.

9. Children

Our website and services are for business (B2B) use. They are not intended for children under 16, and we do not knowingly collect their data.

10. Links to Other Sites

Our website may link to third-party sites, for example WhatsApp or a shipping tracking page. We are not responsible for their privacy practices, so please read their policies.

11. Changes to This Policy

We may update this policy from time to time. Any change will appear on this page with a new last updated date.

12. Contact Us

Ruian Kuge Motorcycle Parts Co., Ltd.
Ruian City, Wenzhou, Zhejiang Province, China
Email: sales1@kugemotorcycle.com
WhatsApp: +86 139 5882 6129
Phone: +86 138 6779 5376